The Challenge

Small and medium-sized enterprises (SMEs) often struggle to respond promptly to customer inquiries, which not only affects customer satisfaction but also consumes valuable time for business owners. This can hinder business growth and efficiency.

The solution

We address the challenges faced by SMEs in customer service by introducing a revolutionary approach: implementing an AI-powered knowledge base directly within the business itself. Through our innovative AI chatbot system, we significantly reduce the time required to address customer queries. By integrating our solution across various platforms such as websites, WhatsApp, and Instagram, we ensure accessibility and seamless communication channels for both businesses and their customers. Additionally, we offer personalized support by sitting with business owners to understand technical queries and leveraging pre-existing knowledge from their website to streamline responses. Our solution aims to alleviate the burden on business owners by cutting down response times by 90-95%, allowing them to focus on core operations and business growth.

Mission

Our mission is to ensure that 98% of customer inquiries are answered quickly and efficiently, enhancing overall customer experience and business productivity.